FAQs
These are the questions customers most often ask about our services.
I’ve gotten bids before and I get prices that are high, low and all over the place. Why?
Several factors impact bid prices. These include everything from the time of year to company’s unique and varying schedules and workloads. An estimator’s experience, or lack thereof can also play a role. Try as one might to “compare apples to apples”, we’ve found that the differing levels of diligence and the wide variations in approach taken by different interior and exterior painting companies can make comparisons difficult.
Generally, thoroughness takes time. Professional craftsmen are productive and efficient, but physical work simply takes time to execute. In addition, there’s the cost of the paint and willingness to apply it full strength. You’ll pay more for quality paint, but it will look better and last longer.
At Queen Anne Painting & Carpentry, we are always happy to review our calculations for your project in full detail to help you make a fair comparison with other bids.
Our last painter would work for a few days and then be gone for a few, always starting and stopping. Will you stay on the job once you begin?
Yes, we will stay on your job once we begin. Some companies may struggle with this scheduling problem. The advantage of having many crews at Queen Anne Painting & Carpentry means we can dedicate one crew to focus on your job. You will have the same crew on your job from start to finish.
Who does the painting and who will supervise the job?
Everyone on the team at Queen Anne Painting & Carpentry is an employee of our company. Our reputation is extremely important to us and we don’t hire subcontractors or piece workers. All employees have passed drug screens and detailed criminal background checks. Continuity is a key to consistently high performance, and we provide competitive wages and benefits to our employees. Many of them have been with us for a decade or more.
A crew lead and crew will be assigned to your job. Your estimator whom you met for the initial estimate meeting will become your project manager.
Do you have references?
We invite you to read the many reviews our customers have posted on sites such as Google, Yelp, Angie’s list and Porch. We also have customer testimonials throughout this website and additional references are always available upon request.
What kind of paint do you use?
We use Benjamin Moore and Sherwin Williams paints about 90% of the time. However, the brand of paint we use is also influenced by customer preference and special project requirements.
We’re transparent in the selection process and whichever brand of paint is selected, we’ll use their highest grades because the best paint provides the best results.
Is the company bonded?
Queen Anne Painting Co. Inc. is a registered contractor in the State of Washington (Registration #QUEENAP099KF) and bonded in accordance with the laws in Washington State. We carry both General Liability and Worker’s Compensation insurance policies.
Don’t expose yourself to the many risks of hiring a non-registered contractor. Contractor registration may be verified on the web at www.lni.wa.gov, or by calling the Washington State Department of Labor and Industries at (800) 647-0982, ext. #2.
You’re a painting company, but I understand you do carpentry and wall repair?
We launched the business in the 1970s as an interior and exterior painting company. But due to customer demand, we incorporated a full-time staff of professional carpenters and wall repair experts more than a decade ago. It makes us a one-stop shop all your project needs – saving time, money and the hassle of having to schedule multiple contractors.
What’s the difference between a good paint job and a bad paint job?
A good paint job requires an organized approach that includes the necessary preparation, the correct painting technique and the appropriate tools and materials. However, all the skill in the world is useless without adequate time to complete the project. We will honestly advise you about the amount of time needed to properly complete your job.
A bad paint job is often the result of a job being underbid and rushed or performed by inexperienced and untrained painting crews.
Do you warranty your exterior paint jobs?
Absolutely, we provide a three-year labor and material warranty including complimentary maintenance inspections on most exterior paint jobs.
Why are you called Queen Anne Painting & Carpentry when you’re not located on Queen Anne hill?
This question is asked quite often. We were located on Queen Anne hill in the late 1970’s when we started the business. Although our offices are now in Magnolia, we kept Queen Anne Painting & Carpentry because of our reputation and name recognition.